Customer Care through Batho Pele



Unit Standard Aligned | Accredited

This skills programme provides the learner with the knowledge, skills, attitudes and values to achieve the ideals of good governance and to provide an excellent service to all customers. The Batho Pele principles ensuring customer satisfaction will be dealt with and examples of good service delivery will be provided.
Group Training

All our courses are available as group training sessions. When training larger groups of employees, a tailored in-house solution offers greater benefits to an organisation.

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