Frequently Asked Questions


Submitting Your Portfolio of Evidence

→ When do I have to submit my Portfolio of Evidence?

The submission date is confirmed in class by your facilitator and is usually 8 (eight) weeks after the course.

→ Can I request an extension on the submission date?

Yes, but under the following conditions:
You need to request an extension in writing via email to assessment@pscollege.co.za. You must indicate your name, surname, course attended and the initial submission date in this email. If the training was funded by your employer, the employer needs to co-sign the extension request. The assessment office will then issue you with a form indicating the new submission date. You need to complete and attach this form to your Portfolio of Evidence when you submit it. A 2 week extension period may be granted.

→ When is late, too late?

After 1 calendar year of the course date, an assessment fee of R513 will be charged. The amount may be increased at any time.

→ I would prefer to type my Portfolio of Evidence – how do I request an electronic copy?

In order to receive an electronic copy of the Portfolio of Evidence, please e-mail your request to michelle@pscollege.co.za – clearly indicate your name, surname, ID number and the course you attended. You can complete your Portfolio of Evidence electronically – please note the requirements for the text: Arial font size 12, black text colour. Please also include all the original forms signed in class – refer to the submission checklist in your Portfolio of Evidence.

→ What needs to be included in my Portfolio of Evidence before I submit it?

Certified copy of your ID
Your updated CV
Certified copies of your qualifications & relevant certificates etc.
The completed and signed Learner Preparation and Assessment plan (this was done in class)
The completed and signed Declaration of Authenticity
Complete answers to all questions, assignments, scenarios, etc.
Proof of class activities (formative assessment) that were completed during the contact session must also be included.
Please refer to the checklist in your Portfolio of Evidence.

→ Must my Portfolio of Evidence be in a specific format?

Neatly bind the Portfolio of Evidence together by using a slide binder, a file, ring binder or portfolio file. Please do not staple your Portfolio of Evidence – pages do tear loose and gets lost!

→ How do I submit my Portfolio of Evidence?

An original hard copy of your Portfolio of Evidence must be submitted – either by delivering it directly to Pro-Active College or by posting it to the following address:
Pro-Active College
Private Bag x 38
Lynwood Ridge
0040
Always keep your own personal copy of your Portfolio of Evidence.


Assessment

→ How long does it take for my Portfolio of Evidence to be assessed?

The assessment process takes approximately 8 weeks and includes internal moderation.
Incomplete portfolios and late submissions are not included in the above time frame.

→ When will I receive my results?

Once internal moderation of the group’s assessment is complete, you will receive your result which will be either Competent or Not Yet Competent.

→ Can I receive a copy of my assessed Portfolio of Evidence?

Yes. A copy of your Portfolio of Evidence can be obtained from the Assessment Department at a cost of R220.

→ What does the result Not Yet Competent mean?

This result indicates that the evidence in the Portfolio of Evidence is either not sufficient, valid, current or authentic. Don’t worry! All you need to do is correct your Portfolio of Evidence according to the assessor’s feedback and resubmit. From the third resubmission you will have to pay an assessment fee of R513 per resubmission.

→ I disagree with being found Not Yet Competent - how do I appeal?

Step 1 – Request the assessor to justify the outcome of the assessment and to reconsider it in accordance with this procedure.
Step 2 – If still dissatisfied, lodge a formal appeal to the Certification Manager. This appeal needs to be submitted in writing to Pro-Active College within three (3) working days of having received the assessment result(s). This process is outlined in your Portfolio of Evidence.

→ I received an Assessment Feedback form, what do I do with it?

Please sign the Assessment Feedback form and send it back to us via fax or e-mail. Only once your signed Assessment Feedback form is received, will your certificate be printed and posted to you via registered mail.

→ After being found Competent, does that mean I am finished?

Not yet… all results are to be verified by the relevant SETA. Once the SETA verification process is complete and all results have been upheld, the SETA will upload your results and issue a SETA Statement of Results. This is the official proof that you have obtained the specific Unit Standard(s).