Executive Assistant Development Module 2

Learning Unit 1: Assertiveness
Learning Unit 2: Conflict Management
Learning Unit 3: Communication Skills
Learning Unit 4: Writing Skills
Learning Unit 5: Meeting Skills
Learning Unit 6: Networking
Learning Unit 7: Petty Cash
Learning Unit 8: Presentation Skills

Who should Attend ?

This skills programme is designed for the public and private sector and is aimed at:
• all individuals who require basic functions needed to competently perform PA duties necessary for the working environment.

What are the benefits ?

The benefits of this skills programme include:
• improved service delivery to clients; and
• becoming a well equipped executive assistant that can add value to an organisation.


Four day contact session combined with practical workplace experience.

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Entry Requirements

It is assumed that learners accessing this skills programme are competent in:
•communication (NQF level 2); and
• numeracy skills (NQF level 2).