Learning Unit 1: Office Administration
Learning Unit 2: Time and Stress Management
Learning Unit 3: Business Writing
Learning Unit 4: Assertiveness and Communication
Learning Unit 5: Conflict Management
Learning Unit 6: Interpersonal Relations
Learning Unit 7: Decision Making
Who should Attend ?
This skills programme is designed for the public and private sector and is aimed at:
• all individuals who require basic functions needed to competently perform PA duties necessary for the working environment.
Kindly Note: The content presented in this course is extracted from the skills programmes Executive Assistant Development Modules 1, 2 and 3. Thus, having completed the Executive Assistant Development programme, learners should not attend Managerial Skills for PAâ€™s and Secretaries.
What are the benefits ?
The benefits of this skills programme include:
• improved service delivery to clients; and
• becoming a well equipped 21st century personal assistant.
Four day contact session combined with practical workplace experience.