Managerial Skills for PAs and Secretaries

Learning Unit 1: Office Administration
Learning Unit 2: Time and Stress Management
Learning Unit 3: Business Writing
Learning Unit 4: Assertiveness and Communication
Learning Unit 5: Conflict Management
Learning Unit 6: Interpersonal Relations
Learning Unit 7: Decision Making

Who should Attend ?

This skills programme is designed for the public and private sector and is aimed at:
• all individuals who require basic functions needed to competently perform PA duties necessary for the working environment.

Kindly Note: The content presented in this course is extracted from the skills programmes Executive Assistant Development Modules 1, 2 and 3. Thus, having completed the Executive Assistant Development programme, learners should not attend Managerial Skills for PAâ€™s and Secretaries.

What are the benefits ?

The benefits of this skills programme include:
• improved service delivery to clients; and
• becoming a well equipped 21st century personal assistant.

Duration

Four day contact session combined with practical workplace experience.

Download Outline

Scheduled Venues and Dates

Region	Dates
Gauteng	01 Feb 22-04 Feb 22 22 Mar 22-25 Mar 22 20 Jun 22-23 Jun 22 15 Aug 22-18 Aug 22 01 Nov 22-04 Nov 22 23 Jan 23-26 Jan 23 27 Mar 23-30 Mar 23 26 Jun 23-29 Jun 23 21 Aug 23-24 Aug 23 06 Nov 23-09 Nov 23
Online	06 Nov 23-09 Nov 23 21 Aug 23-24 Aug 23 26 Jun 23-29 Jun 23 27 Mar 23-30 Mar 23 23 Jan 23-26 Jan 23 01 Nov 22-04 Nov 22 15 Aug 22-18 Aug 22 20 Jun 22-23 Jun 22 22 Mar 22-25 Mar 22 01 Feb 22-04 Feb 22 02 Nov 21-05 Nov 21

Entry Requirements

It is assumed that learners accessing this skills programme are competent in:
•communication (NQF level 2).