Registry and Mail Management

Learning Unit 1: Registry Management with Regard to the Receiving and Distributing of Mail and Understanding the Importance of the Process Followed in the Registry and Mailroom
Learning Unit 2: Maintain Confidentiality of Information in the Registry

Who should Attend ?

This skills programme is designed for the public sector and is aimed at:
• registry clerks, mail clerks and messengers.

Kindly Note: Some content presented in this course overlaps with the skills programme Records Management.

What are the benefits ?

The benefits of this skills programme include:
• the ability to conduct registry and mail management correctly; and
• good service delivery.


Two day contact session combined with practical workplace experience.

Download Outline
Aligned Unit Standards

UnitIDTitleNQF LevelCredits
14347Receive, distribute and dispatch mail in an office environment22
Scheduled Venues and Dates

Gauteng 17 Sep 20-18 Sep 20
17 Dec 20-18 Dec 20
14 Jan 21-15 Jan 21
04 Mar 21-05 Mar 21
20 May 21-21 May 21
22 Jul 21-23 Jul 21
29 Nov 21-30 Nov 21
Entry Requirements

The credit calculation in the relevant unit standard are based on the
assumption that learners are competent in:
•communication (NQF level 1); and
• mathematical literacy (NQF level 1).

Learners should hold a:
• GETC or equivalent qualification.