Information and Knowledge Management

Learning Unit 1: Collating and Categorising Information
Learning Unit 2: Analysing Information
Learning Unit 3: Developing Conclusions and Recommendations
Learning Unit 4: Communicating Conclusions and Recommendations
Learning Unit 5: The Essential Elements of Knowledge Economy
Learning Unit 6: The Essential Features of Human Capital
Learning Unit 7: Structural Capital
Learning Unit 8: Customer Capital

Who should Attend ?

This skills programme is designed for the public sector and is aimed at:
• all individuals, especially those who manage information and knowledge and who are involved in organisational transformation and change management;
• public officials who are seeking to develop a career pathway towards becoming accomplished public management and administration specialists; and
• department and organisation managers.


What are the benefits ?

The benefits of this skills programme include:
• the ability to ensure that information is timely, accurate, comprehensive, relevant and available when it is needed;
• improved administrative procedures regarding the recording and maintaining of information at different levels of confidentiality;
• the ability to recognise human capital that will determine the organisation’s productivity and reputation; and
• understanding of the interaction between tangible and intangible assets in the creation of value.


Duration

Five day contact session combined with practical workplace experience.


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Aligned Unit Standards

UnitIDTitleNQF LevelCredits
120304Analyse, interpret and communicate information59
115405Apply principles of knowledge management to organisational transformation510
Scheduled Venues and Dates

RegionDates
Gauteng 08 Feb 21-12 Feb 21
07 Jun 21-11 Jun 21
22 Nov 21-26 Nov 21
07 Mar 22-11 Mar 22
15 Aug 22-19 Aug 22
21 Nov 22-25 Nov 22
Entry Requirements

The credit calculation in the relevant unit standards are based on the assumptions that learners:
•are competent in communication (NQF level 4) and computer skills (NQF level 4); and
• possess a Further Education and Training Certificate or equivalent qualification.