Information and Knowledge Management

Learning Unit 1: Collating and Categorising Information
Learning Unit 2: Analysing Information
Learning Unit 3: Developing Conclusions and Recommendations
Learning Unit 4: Communicating Conclusions and Recommendations
Learning Unit 5: The Essential Elements of Knowledge Economy
Learning Unit 6: The Essential Features of Human Capital
Learning Unit 7: Structural Capital
Learning Unit 8: Customer Capital

Who should Attend ?

This skills programme is designed for the public sector and is aimed at:
• all individuals, especially those who manage information and knowledge and who are involved in organisational transformation and change management;
• public officials who are seeking to develop a career pathway towards becoming accomplished public management and administration specialists; and
• department and organisation managers.

What are the benefits ?

The benefits of this skills programme include:
• the ability to ensure that information is timely, accurate, comprehensive, relevant and available when it is needed;
• improved administrative procedures regarding the recording and maintaining of information at different levels of confidentiality;
• the ability to recognise human capital that will determine the organisation’s productivity and reputation; and
• understanding of the interaction between tangible and intangible assets in the creation of value.


Five day contact session combined with practical workplace experience.

Download Outline
Aligned Unit Standards

UnitIDTitleNQF LevelCredits
120304Analyse, interpret and communicate information59
115405Apply principles of knowledge management to organisational transformation510
Scheduled Venues and Dates

Gauteng 08 Feb 21-12 Feb 21
07 Jun 21-11 Jun 21
22 Nov 21-26 Nov 21
07 Mar 22-11 Mar 22
15 Aug 22-19 Aug 22
21 Nov 22-25 Nov 22
Entry Requirements

The credit calculation in the relevant unit standards are based on the assumptions that learners:
•are competent in communication (NQF level 4) and computer skills (NQF level 4); and
• possess a Further Education and Training Certificate or equivalent qualification.