Reception and Telephone Skills

R4,150.00

Details:

Unit Standard Aligned | Accredited

This skills programme provides the learner with the knowledge, skills, attitudes and values to effectively process incoming and outgoing telephone calls and to monitor and control the reception area. Specific attention will be given to telephone etiquette.
Group Training

All our courses are available as group training sessions. When training larger groups of employees, a tailored in-house solution offers greater benefits to an organisation.

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